guidance on contracts: don't be a dick

- Posted in business by
The UK government has published some guidance, "Guidance on responsible contractual behaviour in the performance and enforcement of contracts impacted by the Covid-19 emergency". It's here. What it Read more

"Online interface orders": a new injunction against service providers

- Posted in general by
Updated 19 May 2020: added a section on DNS blocking The Consumer Protection (Enforcement) (Amendment etc.) Regulations 2020 were published yesterday, and they contain a new injunction which can be Read more

ISPs, outages, and (automatic?) compensation

- Posted in connectivity by
This is probably one of the geekier posts on the blog... I'm writing it because of the rather well-publicised Virgin Media outages earlier this week, which were promptly followed by some customers Read more

Can I reference COVID / coronavirus in my advertising?

- Posted in business by
I'm not an ad man. In fact, I go out of my way to block online advertising, mostly because of the underlying surveillance which is used to target ads. But that’s a different issue, for another day. Read more

ISPs and comms providers: can I still go to the office / data centre / open the shop?

- Posted in business by
This blogpost relates specifically to the regulations in place in England. If you are not in England, check your local regulations. The Health Protection (Coronavirus, Restrictions) (England) Read more

VoIP / ITSP round-up

- Posted in Uncategorized by
This week's blogpost is a bit of a cheat, as I'm linking out to a recording Simwood made of the talk I gave at their annual conference a couple of weeks ago. I gave my usual update on legal issues Read more

"I can't meet my obligations because of coronavirus"

- Posted in general by
Yes, well, it was about time I wrote about coronavirus, I guess. I've been asked a few times "what happens if I can't meet my obligations because of coronavirus", or the opposite, "what happens if my Read more

Privacy notices in three simple steps

- Posted in data protection by
What is a privacy notice? The data protection framework requires you to give people some key information about who you are, what you are doing with their data, how long you are going to be doing it, Read more

Onion services, the "dark net", and the law

- Posted in connectivity by
This blogpost looks at legal issues associated with making your web site or other online service available within Tor as an onion service. Tor, and onion services: a very quick primer If you are Read more

Selling online to consumers: the right to cancel

- Posted in business by
If you are a business selling goods, services, or digital content (music, films, software, ebooks and information, and so on) online to consumers in the UK, you'll want to know when and how consumers Read more